Frequently Asked Questions
The only difference between the tiers is the discount you receive per search by buying in bulk. Every tier gets every function of cargomatchmaker. We believe that lower-use customers deserve all the same benefits that higher-use customers enjoy.
There is none. You're free to cancel your subscription at any time.
A search includes every step required to evaluate and appoint a carrier. Evaluation by customzied criteria, insurance and insurance certificate management, onboarding with electronic signing of agreement documentation and driver evaluation. Everything you need.
Any unused search credits are automatically retained for use next month or any subsequent month. There is no restriction on rolling over credits from month to month.
Nothing, it's already included. Whether you use our standard carrier agreement documents or your own customized agreement documentation, it's already included in your search credits.
Nothing, it's already included. Automatic notification to the driver, CDL uploading and analysis is already included.
We'll extend your account and rebill your subscription if you run out of search credits. This is done automatically so there is no impact on your business.
You can change tiers at any time. Just visit your dedicated payment portal page and select the new tier you require.